Insurance Broker Professional Indemnity claims
Notify potential claims early — most policies require prompt notification of circumstances that could give rise to a claim.
Inappropriate advice claims
Claims that a product or investment recommendation was unsuitable for the client's needs.
Non-disclosure claims
Claims linked to alleged failure to disclose material policy terms or risks.
Ombud complaints
Complaints escalated to the FAIS Ombud or short-term insurance Ombud.